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The Best Online Trauma Therapy, Tried and Tested in 2024

Turn to these companies to address your trauma and PTSD

Trauma can happen to any of us. It's an emotional and physical response to a dangerous or horrific event like sexual or physical assault, being in a natural disaster, or witnessing a car accident. If your emotions stay bottled up, you could suffer the long-term effects of trauma, which include mood swings, flashbacks, nightmares, dissociation (feeling like you're having an out-of-body experience), anger, being on high alert, and physical symptoms like headaches and nausea. The official diagnosis for these longer-term symptoms is post-traumatic stress disorder, or PTSD. In addition, PTSD can be the result of complex trauma, or repeated trauma in the form of microaggressions, emotional abuse, neglect, and more. This is called complex PTSD.

There are many therapeutic methods for treating trauma and PTSD, including medication, prolonged exposure therapy, trauma-focused cognitive behavioral therapy, eye movement desensitization reprocessing (EMDR), narrative exposure therapy, and cognitive processing therapy. If you think you may be experiencing trauma or a trauma-related diagnosis, you can seek treatment for trauma in person or online. Here are the online therapy companies and directories we recommend based on our research because they serve diverse populations, offer a variety of modalities, and provide quality online trauma counseling.

The 8 Best Online Trauma Therapy Services of 2024

Privacy

When choosing an online therapy provider, we recommend that you read the company’s privacy guidelines before you sign up to better understand whether it is HIPAA-compliant and whether it shares any private information with third parties. There have been some concerns raised by the Federal Trade Commission (FTC) and several government officials about what user health information online therapy providers collect and what they do with any information they collect.

Our Online Therapy Methodology

Curious about the extensive work we did to research and evaluate online therapy companies? Take a look at our online therapy methodology.

Most Affordable : BetterHelp


BetterHelp logo

BetterHelp 

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Key Specs
  • Price: $70 to $100 per week
  • Insurance Accepted: No
  • Types of Therapy: Individual
Why We Chose It 

BetterHelp is the most affordable and accessible option for acute and complex trauma therapy if you don’t have insurance. Out-of-pocket subscription costs at BetterHelp are generally less than they are at competitive online therapy sites.

Pros & Cons
  • Has thousands of licensed therapists, many of whom specialize in trauma

  • Serves all 50 U.S. states as well as some international locations

  • Discounts and financial aid available

  • Several communication options, including phone, video, and live chat

  • Helpful resources available

  • Can pay with HSA or FSA card

  • No group, teen, children's, couples, or family counseling

  • No medication management or psychiatry

  • Some sessions may not be long enough for trauma work

Our Testing 

We had eight different people from across the U.S. and in the U.K. test BetterHelp’s services, and although we did not try therapy for trauma specifically, we were impressed by its accessibility—especially financially. BetterHelp offers low rates compared to other online therapy services. Among its more than 30,000 therapists, you can find trauma specialists—who work with several different trauma-informed modalities—by answering several questions during the sign-up process about trauma and post-traumatic stress disorder. This ensures that you can find a therapist and style of therapy that works for you. 

When we tried BetterHelp’s services ourselves, we were, for the most part, satisfied with the support we received. And in the cases when we weren't, we liked how easy it was to switch providers. Many of our therapists were warm and insightful and were able to establish a rapport with us—something that is important when seeking treatment for trauma, because developing and maintaining a safe space to share and explore your feelings and experiences is paramount to trauma work.

"My therapist provided interesting and helpful worksheets throughout the process. Betterhelp has a portal where you can always communicate with your therapist, so it's easy to share information or thoughts as they pop up."

—BetterHelp tester, who was trying online therapy for the first time

We did, however, experience some technical difficulties, such as unreliable video or audio in our online sessions; this could disrupt a session and make it more difficult to dive into more serious topics without distractions. We also had one therapist who was a no-show for an appointment and didn't answer any messages. However, we were able to switch to a new provider quickly and found the next therapist very communicative, punctual, and considerate.

Plans and Pricing
  • Insurance Accepted: No
  • Subscription Required: Yes, one monthly subscription plan with weekly rates subject to surge pricing
  • Out-of-Pocket Costs: Varies by demand and location; typically costs about $70 to $100 per week, for a total of $280 to $400 monthly
What Users Say

We surveyed 100 users of BetterHelp:

  • 87% rated BetterHelp as very good or excellent overall
  • 87% rated their therapist’s qualifications as very good or excellent
  • 95% said that most or all of their needs were met at BetterHelp
  • 96% are likely or very likely to recommend BetterHelp to a friend or someone like them
  • 20% were seeking treatment after a traumatic event

Best for Kids and Teens : Little Otter


Little Otter logo

Little Otter

Key Specs
  • Price: $195 to $500 per session (self-pay rates)
  • Insurance Accepted: Yes, four plans 
  • Types of Therapy: Children, parents, couples, families, psychiatry
Why We Chose It

Serving children ages newborn to 14, Little Otter is one of the most comprehensive online therapy platforms for young people. Its staff includes both clinical advisors and therapists who specialize in developmental and acute trauma. A robust resource library on the Little Otter website offers articles about things like intergenerational trauma, when to seek out a trauma therapist, and how to talk to your kids about school shootings.

Pros & Cons
Pros
  • Serves children 0 to 14 years old

  • Provides parent training, family support, and couples counseling

  • Offers psychiatric services and medication management

  • Discounted session bundles are available

  • Provides helpful resources

Cons
  • Only accepts four small, location-specific insurance plans

  • Sessions are relatively expensive without insurance

  • Only available in 14 states

Our Testing

Little Otter is our choice for childhood trauma treatment because it emphasizes a holistic approach to therapy and psychiatry that includes treatment for your child, you, and your family. The practitioners at Little Otter use trauma-informed approaches and modalities to address issues like major life changes, the death or loss of a parent, abuse, and other traumatic events. We tested Little Otter in California, Pennsylvania, and New York, and we were overall impressed with the company’s inclusive approach to children’s mental health care.

"My son has not had any real panic attacks since he started therapy. He still gets anxious at times, but I've watched him work through all the tools he's gained to handle his feelings."

—Little Otter tester, whose 11-year-old has worked with Little Otter for over a year

Beyond trauma therapy, Little Otter specializes in anxiety, depression, and focus—which can all be symptoms of unprocessed trauma. We were pleasantly surprised at how quickly our care teams at Little Otter were able to connect with our young children, and we felt like the amount of time our therapists spent with us (parents), our children, and ourselves and our children together was perfectly balanced and effective. We appreciated the quick connection that our 10-year-old (now age 11) made with the therapist and the effective use of cognitive behavioral therapy (CBT) for a child suffering from panic attacks and generalized anxiety.

Although in some cases we wished there was more diversity amongst our providers (a BIPOC therapist would have gone a long way for our diverse families), we came to quickly trust our therapists—important when treating children and imperative when treating children who have experienced trauma. The downside of Little Otter? The price. As much as we liked our care teams, in most cases we could not have continued receiving services with the company because of the high out-of-pocket costs. 

Plans and Pricing
  • Insurance Accepted: Yes, but only four insurance plans: AmeriHealth, Sana, Independence Blue Cross (in Delaware and Pennsylvania), and Florida Blue. However, the providers will fill out reimbursement forms and accept HSA/FSA payments.
  • Subscription Required: No
  • Out-of-Pocket Costs: $195 per standard therapy session; $390 for a 90-minute assessment; $500 for a 75-minute psychiatry evaluation; $250 per 30-minute psychiatry follow-up. You can also sign up for discounted bundles: $527 for an assessment bundle (90-minute assessment and one standard therapy session); $702 for a 4-session bundle, $1,326 for an 8-session bundle, and $1,989 for a 12-session bundle
What Users Say

We surveyed 100 users of Little Otter:

  • 86% rated Little Otter as very good or excellent overall
  • 86% rated their therapist’s qualifications as very good or excellent
  • 96% said that most or all of their needs were met at Little Otter
  • 95% are likely or very likely to recommend Little Otter to a friend or someone like them
  • 19% were seeking treatment after a traumatic event

Best for PTSD : Talkspace


Talkspace logo

Talkspace 

Key Specs
  • Price: $69 to $109 per individual therapy session; $435 for psychiatry evaluation and one follow-up session; couples therapy starts at $436 per month (self-pay rates)
  • Insurance Accepted: Yes
  • Types of Therapy: Individual, couples, teens, psychiatry
Why We Chose It

Talkspace has more than 5,000 therapists and psychiatrists, many of whom can treat people experiencing PTSD because of acute, developmental, and complex trauma. The Talkspace website also has a wealth of resources about trauma and PTSD.

Pros & Cons 
Pros
  • Thousands of licensed therapists

  • Serves all 50 states

  • Relatively low rates

  • Accepts several insurance plans

  • Several communication options, including text and video or audio messaging

  • Helpful additional resources

Cons
  • Must commit to a monthly subscription

  • You can’t see therapist bios before signing up

  • Therapy sessions start at 30 minutes (which may not be long enough for trauma work)

Our Testing

We had 11 people from all walks of life, from stay-at-home moms to licensed mental health professionals, test Talkspace in New York, Minnesota, North Carolina, Florida, Missouri, Kansas, California, South Dakota, Iowa, and Indiana—and we were mostly pleased with the services we received. Talkspace rises above other large online therapy platforms in the resource department for clients with PTSD; and it offers a test that assesses how likely it is that you have PTSD based on your responses about several symptoms, including having disturbing dreams of a traumatic event and feeling agitated and on high alert.

In our experiences with Talkspace—where we tested individual, couples, and teen therapy via both video session and text chat—our providers were knowledgeable and helpful, guiding our sessions and offering insights without overstepping. Many provided “homework” between sessions from the wide variety of resources the company offers. There are also blog posts that cover the definition of trauma, plus specific considerations for veterans, racial injustice, intergenerational trauma, abandonment trauma, mass shootings, sexual assault, and more. 

"I have a place to work through hard relationships, process emotions, and break some unhealthy coping habits I hadn’t been aware of. I come away feeling a little lighter. I chose a two-week cadence [for sessions], though as I do the work on that recent trauma, I can change my frequency at any time."

—Talkspace tester, who sought individual therapy after a family trauma

Although we felt as though our sessions were too short (which could be especially problematic for someone who needs time to dig into their trauma), the quality of our providers often made up for it. That said, while most therapists were excellent, we had a couple of experiences with therapists who seemed distracted and unprofessional. Thankfully, it's easy to change providers, but it's important to know that it may take some time to find a good fit.

Plans and Pricing
  • Insurance Accepted: Yes, accepts Aetna, Optum, Cigna, Carelon, and Regence health insurance plans; accepts FSA/HSA payments
  • Subscription Required: Yes
  • Out-of-Pocket Costs: Messaging-only plans start at $69 per week; video and messaging therapy starts at $99 per week; video, messaging, and workshops start at $109 per week; Talkspace psychiatry cost $299 with follow-ups sessions that are $175. Bundle discounts are also available for users who want to schedule multiple follow-up sessions at a time. 
What Users Say

We surveyed 100 users of Talkspace:

  • 92% rated Talkspace as very good or excellent overall
  • 89% rated their therapist’s qualifications as very good or excellent
  • 95% said that most or all of their needs were met at Talkspace
  • 97% are likely or very likely to recommend Talkspace to a friend or someone like them
  • 18% were seeking treatment after a traumatic event

Best for Gender and Sexuality-Based Trauma : Inclusive Therapists Directory


Key Specs
  • Price: Varies by therapist
  • Insurance Accepted: Yes
  • Types of Therapy: Individual, couples, family, children and teens, groups, psychiatry
Why We Chose It

The Inclusive Therapists Directory centers around LGBTQIA2S+-affirming and culturally responsive counseling. Serving clients in the U.S., Canada, and Hong Kong, the directory aims to help deliver equitable mental health care to people in marginalized communities, many of whom have experienced trauma related to their identities.

Pros & Cons
Pros
  • Lists therapists in the U.S., Canada, and Hong Kong

  • Allows for finding a therapist based on identity, such as sexual orientation, race, and ability

  • Will match you with a therapist based on your needs, such as fee, identity, and location

  • Some listed therapists offer sliding-scale rates

Cons
  • A directory rather than an online therapy company

Our Testing 

The Inclusive Therapists directory supports accessible mental health care for the QTBIPOC  community—the intersection between the LGBTQIA2S+ and BIPOC communities. Through Inclusive Therapists, you can find a provider who can help you with not only gender- or sexuality-specific trauma such as transgender trauma, but also abuse, loss, human trafficking trauma, PTSD, racial trauma, and religious trauma (all of which might be tied to your gender or sexual identity).

We tested Inclusive Therapists across 18 ZIP codes looking for therapists for 37 different hypothetical scenarios, such as searching for an anger management specialist or seeking help with panic attacks. Inclusive Therapists performed particularly well for those who needed help with trauma, including a wide array of therapists who could help survivors of family abuse and those with complex PTSD due to years of ableism because of a disability.

The directory includes listings for therapy for individuals, couples, families, children and teens, and group therapy, as well as psychiatric care, medication management, and coaching. 

Plans and Pricing
  • Insurance Accepted: Yes, but varies by therapist
  • Subscription Required: No
  • Out-of-Pocket Costs: Because the Inclusive Therapists directory lists therapists who have their own practices, rates vary. About 71% of the Inclusive Therapists directory providers we surveyed offer sliding-scale services.
What Users Say

We surveyed 100 users of Inclusive Therapists:

  • 94% rated Inclusive Therapists as very good or excellent overall
  • 89% rated their therapist’s qualifications as very good or excellent
  • 95% said that most or all of their needs were met at Inclusive Therapists
  • 98% are likely or very likely to recommend Inclusive Therapists to a friend or someone like them
  • 33% were seeking trauma-focused therapy

Best for Couples : ReGain


ReGain Review Logo

ReGain

Key Specs
  • Price: $65 to $90 per week
  • Insurance Accepted: No
  • Types of Therapy: Individual, couples, relationships
Why We Chose It 

ReGain, a BetterHelp subsidiary, is our top pick for best trauma-informed and trauma-related couples and relationship counseling because it focuses solely on couples and relationship therapy. ReGain therapists specialize in a variety of issues, including trauma and grief.

Pros & Cons
Pros
  • Thousands of licensed therapists

  • Educational resources available

  • Less expensive than many other online relationship therapy services

  • Several communication options, including text and video or audio messaging

Cons
  • Have to commit to a monthly payment plan

  • Can’t review therapist bios before signing up

  • Does not take insurance

Our Testing 

Six people from New York, South Dakota, Ohio, and the U.K. tested ReGain’s couples and individual relationship therapy, and while we did not specifically seek help for trauma, it is hard to beat this company’s affordability and flexibility. In addition to employing therapists who specialize in trauma, ReGain offers helpful resources on developmental, childhood, and acute trauma that may be affecting your relationships. The company’s online resources also offer advice on whether you should seek trauma therapy.

One of the things we appreciated the most about ReGain was the fact that we and our partners could access our sessions from different devices—which might come in handy if you are in different locations or it makes you more comfortable to have some physical distance from your partner when talking about something serious like emotional trauma. We also found that ReGain offers individual relationship counseling, so if you need to discuss a traumatic event that has affected your relationship but you don’t feel comfortable sharing that work with your partner, you can work one-on-one with a therapist to understand your relationship and its challenges on your own.

"My husband and I both work 9 to 5, so we are unavailable during the day for the most part. [Our therapist] was very willing to work with us to find a time that best suits us even if that time was out of her typical schedule."

—ReGain tester, who is a newlywed in a long-distance relationship

There are a few things to keep in mind, however, when considering ReGain. The therapy sessions are only 30 to 45 minutes long, which often left us feeling like we’d started a fight with our partner that we didn’t have the chance to finish. In addition, we had an experience with a therapist who seemed to make assumptions and project biases, leading to a lack of understanding and comfort. However, we found that most therapists were competent, welcoming, and skilled at moderating our couples sessions.

Plans and Pricing
  • Insurance Accepted: No, and does not accept payment through flexible spending accounts (FSAs) or health savings accounts (HSAs)
  • Subscription Required: Yes
  • Out-of-Pocket Costs: $65 to $90 per week, billed monthly
What Users Say

We surveyed 100 users of ReGain:

  • 87% rated ReGain as very good or excellent overall
  • 93% rated their therapist’s qualifications as very good or excellent
  • 98% said that most or all of their needs were met at ReGain
  • 98% are likely or very likely to recommend ReGain to a friend or someone like them
  • 11% were seeking treatment after a traumatic event

Best for Psychiatry : Talkiatry


Key Specs
  • Price: Depends on your insurance (no self-pay options)
  • Insurance Accepted: Yes
  • Types of Therapy: Psychiatry, individual, children, teens
Why We Chose It

Many of Talkiatry’s board-certified psychiatrists specialize in treating post-traumatic stress disorder in addition to the symptoms of PTSD, including insomnia and anxiety.

Pros & Cons
Pros
  • Diverse practitioners

  • Thorough psychiatrist bios

  • Accepts insurance

  • Specializes in PTSD

  • Practitioners licensed in 43 states

Cons
  • No self-pay options

  • No discounted subscription plans

  • Asks for a lot of personal information before you’re able to schedule

Our Testing

We asked two different people in New York to test Talkiatry, and our experience was overall very positive. One of the things that stood out to us the most was that Talkiatry’s psychiatry sessions are twice as long as those of any of its competitors—each session lasts a full hour. This is imperative when diving into trauma work, as short sessions can leave you vulnerable and upset if you don’t have time to work through everything the session has brought up for you. 

Listing “PTSD” as one of the main specialties on its homepage, Talkiatry employs providers who can work with trauma-specific techniques, including eye movement desensitization and reprocessing (EMDR)—an approach that is considered the gold standard in trauma work. Talkiatry also layers psychiatric care with cultural diversity to deliver trauma treatment, prioritizing hiring and serving people from diverse backgrounds and with diverse identities. This is especially important when dealing with trauma that occurred because of racism or homophobia. 

Talkiatry also stands out because it accepts insurance, which is difficult to find in the psychiatry world. It takes most major insurance policies and makes sure you’re covered before you begin. It’s important to note, however, that Talkiatry only accepts insurance—you cannot pay out of pocket for its services. This means that those who are uninsured cannot access Talkiatry.

Plans and Pricing
  • Insurance Accepted: Accepts plans from five of the biggest health insurance providers: Aetna, BlueCross BlueShield, Cigna, Optum, UnitedHealthcare, and more; accepts some Medicare plans
  • Subscription Required: No, pay-per-session service
  • Out-of-Pocket Costs: Varies by insurance; you can input your insurance information before signing up to get an estimate of your copay 
What Users Say

We surveyed 100 users of Talkiatry:

  • 86% rated Talkiatry as very good or excellent overall
  • 87% rated their therapist’s qualifications as very good or excellent
  • 96% said that most or all of their needs were met at Talkiatry
  • 95% are likely or very likely to recommend Talkiatry to a friend or someone like them
  • 21% were seeking treatment after a traumatic event

Best for Religious Trauma : Reclamation Collective


Reclamation Collective Logo

Reclamation Collective

Key Specs
  • Price: Varies by therapist
  • Insurance Accepted: Yes
  • Types of Therapy: Individual, couples, family, children, teens, group
Why We Chose It 

Like other trauma, adverse religious experiences can shake your sense of safety and connection. The Reclamation Collective’s mission is to hold space for those who have experienced religious trauma and spiritual abuse.

Pros & Cons 
Pros
  • Easy to search providers by location, specialty, and insurance coverage

  • Providers specifically address religious trauma

  • Diverse collection of additional resources

Cons
  • Small directory

  • Rudimentary user interface

Our Testing

Reclamation Collective is a unique directory of diverse resources created to help people who have experienced religious trauma. It was started by two women in the Midwest who both left their childhood faith communities for differing reasons and in the process had to work through grief, shame, and isolation. Although we did not test Reclamation Collective ourselves, we feel confident recommending its services to those who have experienced religious trauma because of the company’s specific specialization in this subject.

In addition to a directory of counselors who specialize in religious trauma, the Reclamation Collective also offers online classes and support groups, in-person events and retreats, and other resources. One such resource is known as a “Ritual Circle,” which is a group experience specifically for the purpose of reclaiming spirituality after experiencing trauma with a religious community.

While the directory doesn’t have the best user interface, it still allows you to search over 100 registered and licensed or pre-licensed therapists by location, specialty, and insurance coverage. Specialties include purity culture, fundamentalist Christianity, Mormonism, Orthodox Judaism, childhood abuse and neglect, LGBTQIA+ concerns, and sexual trauma.

Plans and Pricing
  • Insurance Accepted: Varies by provider
  • Subscription Required: N/A
  • Out-of-Pocket Costs: Varies by therapist and insurance
What Users Say

Although we did not survey users of this company, we are confident in recommending the Reclamation Collective directory because of its specific focus on religious trauma and its wide array of additional resources that can give much-needed support to anyone who has had a traumatic experience at the hands of a religious organization, community, or individual.

Best Directory : Choosing Therapy


Key Specs
  • Price: Varies by therapist
  • Insurance Accepted: Yes
  • Types of Therapy: Individual, couples, family, children
Why We Chose It

Out of the 25 online therapy directories that we evaluated, Choosing Therapy ranked among the highest in terms of overall experience and had the most appropriate provider choices for trauma treatment.

Pros & Cons
Pros
  • Registered therapists in all 50 U.S. states

  • Easily searchable directory

  • Detailed therapist bios

  • Can find therapists who specialize in trauma

Cons
  • Prices vary depending on location and therapist

  • Not all therapists are licensed

  • No psychiatric care

Our Testing

We tested the Choosing Therapy online directory in 18 different ZIP codes and across 37 different scenarios in which someone might be looking for online therapy. Choosing Therapy performed well when searching for a provider of trauma work for survivors of family abuse as well as for sexual assault survivors—two scenarios for which it was particularly difficult to find appropriate therapists in the other 24 online therapy directories we tried.

The volume of therapists in the Choosing Therapy directory, combined with the number of helpful articles about everything from EMDR therapy and grief counseling to how to prepare for your first-ever therapy session, make Choosing Therapy a one-stop shop for trauma treatment, psychoeducation, and easy scheduling. The providers listed in the Choosing Therapy directory cover nearly everything, including child mental health, trauma therapy, gender identity and transgender health, and race and cultural identity. While it doesn’t include listings for psychiatrists or groups, it is easy to search for appropriate therapists using the “PTSD” or “Trauma” specialty filters when narrowing down your choices.

The Choosing Therapy website also features dozens of additional articles about mental health issues and types of therapy and the robust directory is easy to search by specialty (including trauma and PTSD), location, therapist identity (BIPOC or LGBTQIA+), and insurance coverage.

Plans and Pricing
  • Insurance Accepted: Varies by therapist
  • Subscription Required: No
  • Out-of-Pocket Costs: Directory is free to use; therapist rates vary
What Users Say

We surveyed 100 users of Choosing Therapy:

  • 88% rated Choosing Therapy as very good or excellent overall
  • 87% rated their therapist’s qualifications as very good or excellent
  • 96% said that most or all of their needs were met at Choosing Therapy
  • 96% are likely or very likely to recommend Choosing Therapy to a friend or someone like them 
  • 13% were seeking treatment after a traumatic event

Compare the Best Online Trauma Counseling

Company Price Insurance Accepted Types of Therapy
BetterHelp Most Affordable $70-$90 per session No Individual
Little Otter Best for Kids and Teens $195-$500 per session (self-pay rates) Yes Children, parents, couples, family, psychiatry 
Talkspace Best for PTSD $69-$109 per session (self-pay rates) Yes Individual, couples, psychiatry
Inclusive Therapists Directory Best for Gender- and Sexuality-Based Trauma Varies by therapist Yes Individual, relationships, family, children, teens, group, psychiatry
ReGain Best for Couples $65-$90 per week No Individual, couples or relationships
Talkiatry Best for Psychiatry Depends on insurance (no self-pay options) Yes Individual, children, teens, psychiatry
Reclamation Collective Best for Religious Trauma Varies by therapist Yes Individual, couples, family, children, teens, group
Choosing Therapy Best Directory Varies by therapist Yes Individual, couples, family, children

Guide to Choosing the Best Online Trauma Therapy

Factors to consider when choosing online counseling for trauma include:

  • Price: Depending on the platform or therapist you work with, prices can vary greatly. Trauma work can take a while, so consider longer-term budgeting and whether you want to ask for sliding-scale rates.
  • Modalities: When you start working with a therapist who specializes in trauma, ask about different therapeutic modalities. You may find you are comfortable with some and not with others. Some use cognitive approaches to help you deal with depression and intrusive thoughts, while others rely on somatic approaches that aim to help you dislodge traumatic memories that are still stored in your body. Common therapeutic frameworks are prolonged exposure therapy, trauma-focused cognitive behavioral therapy, somatic therapy, eye movement desensitization and reprocessing (EMDR), narrative exposure therapy, cognitive processing therapy, and meditation.
  • Session length: Session lengths on virtual therapy sites generally range from 30 to 60 minutes. Seek advice from your practitioner about which modalities work within the timeframe of your sessions. “Longer sessions are recommended when working with trauma victims,” explains Hannah Owens, LMSW, “as the establishment of trust and a therapeutic rapport is especially important for these clients, who have been betrayed before. Making time for the client to wind down at the end of a session so that they don’t go back into the world still feeling their trauma and its emotions is essential.”
  • Scheduling: When you have experienced trauma, your system can become more easily overwhelmed. Find an online therapy platform that makes scheduling easy for you—not another stressor. Additionally, take a few minutes to explore how easy it is to switch therapists. Cumbersome logistics or having to request a new therapist from your existing one can be overwhelming, especially if you're dealing with sensitive and traumatic memories and symptoms.
  • Method of counseling: Research shows that online counseling is nearly or just as effective as in-person therapy. Your therapist will be able to tell you if video, phone, or messaging is most effective with the modality you are trying. Sometimes trauma sufferers have experienced an acute event that has impacted their social, emotional, physical, and spiritual health, and other times, people working with complex trauma can’t name a specific event. Depending on the modality you work with, you may focus on an event, memory, or felt sense, or on problematic behaviors, thoughts, or feelings, like shame.

Is Online Trauma Counseling Right For You? 

Online trauma counseling is right for anyone ready to address the impact of traumatic events they’ve been a part of, witnessed, or heard about, or who is concerned about some commonly occurring mental and physical health challenges, including depression, insomnia, and substance use.

Online counseling may be better than in-person if you feel more safe in your own space. Others might find the establishment of a “safe space” in a therapist’s office more grounding.

What If I'm Having Thoughts of Harming Myself? 

If you are in crisis, having suicidal thoughts, or feel you may harm yourself, call 988, the national suicide and crisis lifeline. This is not the time to seek help through a therapy or psychiatry website. The trained staff at the suicide and crisis lifeline can help you address and deal with immediate mental health issues. This number is preferred over 911, where the first responders are the police and the person who takes the 911 call may have little training in or experience with mental health issues.

If you are considering calling 988, please know that your local police department may be notified of the emergency if the situation is severe and will often be the first to respond. This type of intervention can be traumatic and often damaging or fatal, particularly in communities of color that may have experienced police brutality and tension.

Frequently Asked Questions

  • What Is Trauma Counseling?

    Trauma counseling treats the symptoms of PTSD and complex PTSD. Trauma-focused therapy can directly address your response to traumatic events, helping you become less triggered by them, while non-trauma-focused modalities like stress reduction and interpersonal therapy can help you process trauma while you manage stress and reduce the symptoms of PTSD.

    Trauma-informed therapy is a method of applying compassion, clarity, and cultural humility to each session, so individual clients can start to feel safe during therapy sessions. Trauma-informed therapists try to avoid triggering a trauma or stress response.

  • What Are the Signs That You Have Trauma?

    Trauma can be signaled by shock, anxiety, sleep disturbances, memory loss, feelings of sadness or hopelessness, and dissociation. When someone experiences trauma, they perceive that an event or series of events is threatening their lives, integrity, or sanity. They often feel overwhelmed, scared, isolated, or out of control.

  • What Is PTSD?

    Post-traumatic stress disorder, or PTSD, is the long-term effect of unprocessed trauma. For someone to have a PTSD diagnosis, they must have been involved in, witnessed, or heard about a traumatic event or have been repeatedly exposed to details from traumatic events.

    For a PTSD diagnosis, you must also have recurrent intrusive negative thoughts, recurrent disturbing dreams, dissociative responses like having flashbacks, and experience intense and prolonged psychological distress and physiological responses when exposed to reminders of traumatic events or experiences.

  • How Long Does It Take for Trauma Counseling to Work?

    For some trauma-focused therapies, like narrative exposure therapy, research shows that 12 to 20 weekly 60-minute sessions can have positive outcomes for easing symptoms of PTSD. That said, it can be hard to predict how long therapy will take to treat trauma and common co-occurring conditions, like substance use. Your therapist or psychiatrist will develop a treatment plan based on your unique needs.

  • What Will Happen During Your First Counseling Session?

    Generally, during initial therapy sessions, your therapist or psychiatrist will ask questions about the challenges you are facing and why you are in treatment. They may run assessments to evaluate the level of trauma you’ve been exposed to, the severity of depression and anxiety you’re experiencing, and more. At the end of the first session, they may make a diagnosis, particularly if you are using insurance and a diagnosis is required for coverage or reimbursement.

  • Does Counseling Work If You Can’t Remember the Trauma?

    Some studies suggest that you need to have a memory in order to process trauma, while other research acknowledges that remembering details from traumatic events is often difficult. Much of the experience may live in your implicit (or unconscious) memory, and be hard to access or articulate with words. “Your body reacts to trauma whether or not it forms a lasting working memory,” explains Owens. “Often, unexplained physical symptoms and emotional defense mechanisms can be traced back to a past trauma even if the memory of the trauma is buried.”

  • Is Online Counseling Effective for Trauma?

    Studies of some modalities, like trauma-focused cognitive behavioral therapy and EMDR, suggest that online and in-person sessions are equally effective. You may also find that you feel more relaxed and safe in your own home or space. For folks who are experiencing overwhelm, travel to a therapist’s office and the time it takes may cause additional stress.

Methodology

Our methodology for evaluating online therapy companies is comprehensive and data-driven. To fairly and accurately review the best online therapy programs, we sent questionnaires to 55 companies and surveyed 100 current users of each. This allowed us to directly compare services offered by gathering qualitative and quantitative data about each company and its users’ experiences.

Specifically, we evaluated each company on website usability, sign-up process, subscription offerings, client privacy protections, and how easy it is to change therapists. We then looked at therapist qualifications, the types of therapy that offered quality of care, client-therapist communication options, session length, medication management practices, and the therapist assignment process. Finally, we looked at cost, value for money, whether the company takes insurance, overall user satisfaction, and the likelihood that clients would recommend them. Read our full online therapy methodology to see how we evaluated each service.

To evaluate directories, we looked at 25 sites and surveyed 100 users of each. For more details, read our online therapy directory review methodology

Psychologist with patient discussing over smart phone

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Article Sources
Verywell Mind uses only high-quality sources, including peer-reviewed studies, to support the facts within our articles. Read our editorial process to learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.
  1. Schrader C, Ross A. A review of PTSD and current treatment strategies. Mo Med. 2021;118(6):546-551.

  2. American Psychological Association. Clinical practice guideline for the treatment of post-traumatic stress disorder: Narrative exposure therapy (NET).

  3. Bisson JI, Ariti C, Cullen K, et al. Guided, internet based, cognitive behavioural therapy for post-traumatic stress disorder: pragmatic, multicentre, randomised controlled non-inferiority trial (Rapid). BMJ. 2022;377:e069405. doi:10.1136/bmj-2021-069405

  4. Watkins LE, Sprang KR, Rothbaum BO. Treating PTSD: a review of evidence-based psychotherapy interventions. Front Behav Neurosci. 2018;12:258. doi:10.3389/fnbeh.2018.00258

  5. Ranjbar N, Erb M, Mohammad O, Moreno FA. Trauma-informed care and cultural humility in the mental health care of people from minoritized communities. Focus (Am Psychiatr Publ). 2020;18(1):8-15. doi:10.1176/appi.focus.20190027

  6. May H, Paskell R, Davies C, Hamilton-Giachritsis C. Having permission not to remember: perspectives on interventions for post-traumatic stress disorder in the absence of trauma memory. Eur J Psychotraumatol. 2022;13(1):2055295. doi:10.1080/20008198.2022.2055295

  7. Damis LF. The role of implicit memory in the development and recovery from trauma-related disorders. NeuroSci. 2022;3(1):63-88. doi:10.3390/neurosci3010005

  8. Mischler C, Hofmann A, Behnke A, et al. Therapists’ experiences with the effectiveness and feasibility of videoconference-based eye movement desensitization and reprocessing. Front Psychol. 2021;12:748712. doi:10.3389/fpsyg.2021.748712

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By Hannah Owens, LMSW
Hannah Owens is the Mental Health/General Health Editor for Dotdash Meredith. She is a licensed social worker with clinical experience in community mental health.

Edited by
Hannah Owens, LMSW
ho

Hannah Owens is the Mental Health/General Health Editor for Dotdash Meredith. She is a licensed social worker with clinical experience in community mental health.

Learn about our editorial process
Updated by
Amanda Tust
Amanda Tust

Amanda Tust is an editor, fact-checker, and writer with a Master of Science in Journalism from Northwestern University's Medill School of Journalism.

Learn about our editorial process